Premium Raw Amber

Selected large natural amber for
professional misbaha production.

100% Natural
Baltic-Type Succinite
Amber
Carefully Selected
Large Pieces
B2B Wholesale
Supply
Trusted by
Professionals

Payment & Compliance

Last updated: 29 June 2026

Studio Amber s.r.o. operates with strict B2B payment, documentation, export and compliance procedures. These procedures are designed to protect serious buyers, prevent fraud, avoid undocumented transactions and ensure lawful commercial handling of high-value natural raw amber lots.

Raw-Amber.com is not a public online shop and does not operate an automated checkout system. Every transaction is handled individually and is subject to buyer qualification, commercial confirmation, payment verification, documentation and compliance review.

1. Official seller and invoicing

Official sale, invoicing and export handling are managed by:

Studio Amber s.r.o.
Sokolovská 231/35, Karlín
186 00 Praha 8
Prague
Czech Republic

Email: info@raw-amber.com

Company ID: 01500368
VAT ID: CZ01500368
EUID: CZVROR.01500368

Commercial inquiries may also be handled through the Commercial Sourcing Representative stated on this website. Final commercial documents are issued according to the agreed transaction structure.

2. B2B-only commercial handling

Our commercial process is designed for professional buyers, misbaha producers, amber workshops, traders, wholesalers and long-term purchasing partners.

We do not operate as a public consumer retail shop. Private inquiries may be reviewed at our discretion, but commercial handling, payment terms, documentation and shipment procedures remain strictly controlled.

3. No automatic order or reservation

Viewing this website, sending an email, requesting lot information, attending an inspection meeting or receiving photos and videos does not create an order, reservation or purchase agreement.

A transaction is valid only when confirmed in writing through the relevant commercial documents issued or accepted by Studio Amber s.r.o.

Such documents may include:

  • commercial offer
  • proforma invoice
  • final invoice
  • contract
  • packing list
  • lot documentation
  • shipment documents
  • export or customs documents, where applicable
  • written handover or acceptance protocol, where applicable

4. Buyer qualification

Before providing detailed lot access, arranging inspection, reserving material or confirming a transaction, we may request reasonable buyer qualification.

This may include:

  • full buyer name
  • company name
  • company registration information
  • VAT or tax identification information, where applicable
  • country and destination
  • business role
  • intended purchase volume
  • intended commercial use
  • proof of funds or bank reference for larger transactions
  • source-of-funds clarification for high-value transactions
  • beneficial owner information, where appropriate
  • representative details, if inspection or collection is arranged through a third party
  • additional compliance information where necessary

We may refuse or stop communication where buyer identity, payment capability, destination, payment source, beneficial ownership or commercial intent cannot be reasonably verified.

5. High-value lot procedure

For larger lots, recurring supply or high-value transactions, additional controls may apply.

High-value transactions may require:

  • prior buyer qualification
  • company verification
  • proof of funds or bank reference
  • written proforma invoice
  • bank transfer to the official company account
  • confirmed payment credit before release
  • inspection appointment protocol
  • lot acceptance or handover protocol
  • final invoice
  • packing list
  • insured shipment or approved freight-forwarder handling
  • export or customs documentation, where applicable
  • proof of export, proof of dispatch or proof of delivery, where applicable

The exact procedure depends on transaction value, buyer profile, destination, shipment method and compliance review.

6. No cash payments

Cash payments are not accepted for high-value lots, first-time buyers, export transactions or commercial lot purchases.

We do not accept cash in order to avoid:

  • safety risks
  • counterfeit money risk
  • unclear payment source
  • anti-money-laundering concerns
  • accounting uncertainty
  • tax documentation issues
  • later disputes about payment amount
  • undocumented handover risk
  • transport and theft risk

Payment must be made through a documented payment channel agreed in the commercial offer or proforma invoice.

7. No informal payments

We do not accept informal, undocumented or unclear payment arrangements.

For first-time buyers and commercial lot transactions, we do not accept:

  • cash payments
  • payment to private accounts
  • payment to unrelated third parties
  • anonymous payments
  • payments from unclear sources
  • payment through unverified intermediaries
  • cryptocurrency payments
  • undocumented payment arrangements
  • informal “pay later” requests
  • consignment arrangements
  • “sell first, pay later” arrangements
  • requests to ship before agreed payment terms are fulfilled

Any payment must match the official commercial documents issued for the transaction.

8. Official payment account

The standard payment route is bank transfer to the official company account stated in the commercial offer, proforma invoice, invoice or Reserve Allocation Agreement. Reserve Balances are accepted only in EUR or USD.

A client’s unallocated Reserve Balance up to and including EUR 10,000 equivalent may be administered through an official general company bank account. If the client’s total unallocated balance exceeds EUR 10,000 equivalent, the entire balance is administered through a dedicated company bank account.

The dedicated account is a company bank account of Studio Amber s.r.o. It is not an escrow, trust, statutory client-money or insolvency-protected account. For a USD balance, the threshold is determined using the Czech National Bank reference rate applicable on the date of credit. Later exchange-rate movements do not alone require a transfer between accounts.

Buyers must not send money to any account, person, intermediary or representative not clearly stated in official transaction documents. Suspicious or inconsistent payment instructions must be verified with us before payment.

9. Third-party payments

Payments must normally be made from a bank account held by the buyer named in the commercial documents or Reserve Allocation Agreement.

Third-party payments are not accepted unless disclosed in advance, commercially justified, verified and approved in writing before payment. Cash and cryptocurrency payments are not accepted.

We may reject, hold, return where legally and practically possible, or suspend a payment where the payer does not match the buyer, the source of funds is unclear, the payment reference is missing or inconsistent, or the payment creates sanctions, fraud, tax, banking or compliance concerns.

Refunds are normally made only to the verified originating account. A different account requires renewed verification and written approval.

10. Payment confirmation

Material is not released based on screenshots, bank app previews, payment promises, SWIFT messages, transfer receipts or buyer-provided payment confirmations.

Material is released only after the agreed payment condition is fulfilled and the funds are confirmed as credited to the official company account.

SWIFT proof, transfer advice or payment screenshot is not final payment confirmation.

11. SEPA Instant, SWIFT and international bank transfer

Where available, SEPA Instant may be used for euro payments inside supported banking systems. However, bank limits, compliance checks, fraud filters and transfer restrictions may still delay or block payment.

For buyers outside the SEPA area, including GCC buyers, international bank transfer via SWIFT may be used where commercially accepted. SWIFT transfers may require additional time and may be subject to correspondent bank checks, compliance review and banking delays.

Goods are not released until payment is finally credited and accepted on the official company account.

12. Escrow and secured payment structures

For larger first-time transactions, recurring supply or high-value lots, secured payment structures may be discussed before reservation or inspection.

This may include:

  • escrow arrangement through an appropriate professional provider
  • bank-confirmed payment structure
  • documentary payment arrangement
  • letter of credit
  • bank guarantee
  • other written secured payment method agreed before the transaction

Studio Amber s.r.o. does not operate an independent payment service, banking service or escrow service. Any secured payment structure must be commercially appropriate, legally permissible and agreed in writing before reservation, inspection, shipment or handover.

13. Reserve Balance, deposits and reservations

Separate concepts. A deposit for a specific lot is different from the Reserve Balance maintained under the invitation-only Reserve Allocation Programme. A specific-lot reservation is binding only under the written terms of the relevant offer. A Reserve Balance remains unallocated until a specific offer is accepted by email and the allocation is confirmed by Studio Amber s.r.o.

Currency and payment. Reserve Balances are accepted only in EUR or USD by bank transfer from a verified buyer account. The individual Reserve Allocation Agreement states the amount and any required minimum balance. No interest, yield or investment return is paid.

Account administration. Up to and including EUR 10,000 equivalent, the balance may be administered through an official general company bank account. Above that threshold, the entire client balance is administered through a dedicated company bank account. This is a company account, not escrow, trust, statutory client money or insolvency protection.

Programme duration. Participation runs for 12 months and renews automatically for successive 12-month periods. Either party may terminate on 30 calendar days’ written notice. Immediate suspension or termination may apply for material breach, sanctions, fraud, unauthorised third-party payment, failure to complete compliance checks or repeated acceptance followed by non-payment.

Allocation offers. Unless the offer states otherwise, the buyer has 24 hours from email dispatch to accept. Acceptance must be sent from an authorised email address and becomes effective only after written confirmation by Studio Amber s.r.o. Rejection or non-response releases the material without forfeiting the unallocated balance. Repeated non-response may lead to flexible reassessment of offer priority.

Application to a purchase. After confirmed acceptance, the stated part of the Reserve Balance is applied to the identified purchase. The remaining balance stays unallocated. If the buyer fails to complete an accepted purchase, the allocation may be cancelled and the material released. Only directly documented costs or a lot-specific reservation fee expressly accepted in the offer may be charged; the full unallocated balance is not automatically forfeited.

Refunds. After effective termination, the unused and unallocated balance is refunded within 15 Banking Days after reasonable account-holder, sanctions, fraud and compliance checks and settlement of accepted allocations or undisputed amounts due. Refunds are made in the original currency to the verified originating bank account. Studio Amber s.r.o. bears its own sending-bank fee; the buyer bears intermediary-bank, recipient-bank and conversion charges.

Statements. We issue written receipt confirmation and record each allocation, refund and remaining balance. A balance statement is provided after material movements and on reasonable request.

Participation provides priority consideration only. It does not guarantee supply, price, discount, quantity, quality, delivery date, exclusivity or territorial rights. Full conditions are contained in the Terms of Service and the individual Reserve Allocation Agreement.

14. Personal inspection

Qualified buyers may inspect material by prior appointment where commercially appropriate.

Inspection may take place in Leipzig, Germany, or Prague, Czech Republic, depending on material location and transaction structure.

Inspection may include:

  • visual review
  • photos
  • video review
  • weight confirmation
  • lot identification
  • packaging review
  • representative inspection by prior agreement

Personal inspection does not create a right to remove, carry away or take possession of the material.

15. No immediate private carry-away for high-value lots

For high-value lots, personal inspection and physical handover are separate steps.

Material may be inspected, but it is not released for immediate private carry-away unless all required conditions are fulfilled in advance.

Before release, the following must be completed:

  • buyer qualification
  • final lot confirmation
  • written commercial documentation
  • payment credited to the official company account
  • final invoice and packing list
  • transport or export documentation, where applicable
  • handover or acceptance protocol
  • compliance review
  • agreed shipment or collection procedure

This protects the buyer, the seller and the lawful commercial handling of the transaction.

16. Buyer representative or own freight forwarder

A buyer may request inspection or collection through an appointed representative, courier, carrier or freight forwarder.

Such arrangement must be approved before handover.

The representative, courier or freight forwarder may be required to provide:

  • company details
  • identity details
  • authorization from the buyer
  • pickup appointment confirmation
  • transport documents
  • insurance confirmation
  • destination details
  • export or customs information, where applicable
  • signed handover protocol

We may refuse handover to any person or company that cannot be reasonably verified.

17. Export and customs documentation

Shipments are handled from the European Union only.

Depending on the transaction, material is shipped either from the Czech Republic or from Germany. The exact shipping point is confirmed in the commercial offer.

For commercial export or international shipment, typical documents may include:

  • commercial invoice
  • proforma invoice
  • packing list
  • lot information
  • weight information
  • value information
  • buyer and seller details
  • shipment documents
  • courier or freight-forwarder documents
  • export declaration, where required
  • customs documents, where required
  • proof of dispatch
  • proof of export or exit confirmation, where required
  • proof of delivery

The exact documentation depends on transaction value, destination, shipment method and legal requirements.

18. No false declarations

We do not participate in false declarations, undervaluation, misleading descriptions, fake gift declarations, false personal-use declarations or customs misrepresentation.

We do not accept requests to:

  • understate invoice value
  • misdeclare the material
  • describe commercial goods as gifts
  • hide the buyer identity
  • hide the destination
  • avoid customs documentation
  • split shipments to avoid legal requirements
  • create inaccurate invoices
  • issue documents inconsistent with the actual transaction

Any such request may result in refusal or termination of the transaction.

19. VAT and tax handling

VAT and accounting treatment depend on the actual transaction facts, buyer status, destination, payment structure and applicable law.

An unallocated Reserve Balance is not tied to a specified stone or lot and is recorded separately from sales revenue as a refundable contractual liability. When the buyer accepts an identified offer and Studio Amber s.r.o. confirms that a stated amount is allocated to that purchase, the allocated amount may become a purchase advance or purchase-price payment and will be invoiced, accounted for and reported as required by the tax rules applicable at that time.

For exports from the European Union to a third country, including GCC destinations, invoicing without EU VAT requires the necessary export, transport and customs evidence. The buyer’s non-EU location alone is not sufficient.

For domestic or intra-EU transactions, VAT treatment follows the applicable EU and national rules. Valid business and VAT information may be required.

Unless otherwise agreed in writing, the buyer is responsible for local import duties, import VAT or equivalent taxes, customs clearance, destination-country requirements, permits and local legal compliance.

We do not provide tax advice to buyers. Studio Amber s.r.o. may obtain professional accounting or tax advice and may correct invoices or transaction treatment where required by law or by the actual facts.

20. Import responsibility of the buyer

The buyer is responsible for confirming that raw amber can be legally imported into the destination country.

We may assist with normal commercial and shipment documentation, but we do not guarantee:

  • customs clearance in the destination country
  • import approval
  • local tax treatment
  • local resale permission
  • local processing permission
  • destination-country regulatory approval

Any import restriction, duty, delay, customs inspection, permit requirement or local compliance issue in the buyer’s country remains the buyer’s responsibility unless otherwise agreed in writing.

21. Sanctions and restricted transactions

We do not sell or ship to sanctioned parties, restricted destinations or buyers who cannot pass basic commercial and compliance review.

We reserve the right to refuse inquiries, suspend negotiations, cancel reservations or decline transactions where there is a compliance concern involving:

  • sanctioned individuals
  • sanctioned companies
  • sanctioned beneficial owners
  • restricted countries or destinations
  • unclear final destination
  • proxy buyers
  • circumvention attempts
  • suspicious payment source
  • inconsistent company information
  • unusual shipment requests
  • false or incomplete buyer information

Buyers must not use our material, documentation, website images or commercial communication for sanctions evasion, false offers or unauthorized resale representation.

22. Anti-fraud controls

We reserve the right to refuse any transaction that appears commercially, legally or financially unsafe.

This includes, but is not limited to:

  • false buyer identity
  • inconsistent company documents
  • forged payment confirmations
  • payment from unrelated third parties
  • pressure for immediate shipment before documentation
  • pressure for immediate handover after inspection
  • request for undocumented export
  • request to understate invoice value
  • request to misdeclare material
  • refusal to provide reasonable buyer details
  • suspicious destination changes
  • unusual intermediary involvement
  • attempt to use our photos or videos for unrelated offers
  • attempt to reserve material without commitment
  • attempt to obtain supplier information without serious buying intent

23. Risk-based compliance and source-of-funds review

For high-value transactions, we may request additional information regarding the buyer, business activity, source of funds or commercial purpose of the transaction.

This is an internal B2B risk-control and fraud-prevention procedure. It does not mean that Studio Amber s.r.o. acts as a bank, payment institution, financial service provider or regulated escrow provider.

We may refuse, suspend or cancel a transaction if:

  • the payment source is unclear
  • the buyer refuses reasonable verification
  • the transaction structure appears artificial
  • the buyer uses unnecessary intermediaries
  • the buyer attempts to conceal the real purchaser
  • the payment route is inconsistent with the buyer profile
  • the transaction creates money-laundering, fraud, sanctions, tax or customs concerns

We do not accept transactions that cannot be documented and reasonably explained.

24. Insurance and shipment risk

Shipment method, insurance, carrier or freight forwarder are agreed individually.

For smaller parcel shipments, standard carrier insurance may be available according to the carrier and shipment terms.

For higher-value shipments, appropriate cargo insurance can be arranged and included in the quotation or agreed shipping charges.

Risk transfer, title transfer and delivery responsibility are determined by the written commercial documents, invoice, contract or agreed delivery terms.

25. Lost, delayed or damaged shipment

If a shipment is delayed, lost or damaged, the procedure depends on the agreed carrier, insurance, delivery terms and transaction documents.

The buyer must cooperate with reasonable documentation requests, including:

  • shipment reference
  • photos
  • packaging evidence
  • damage report
  • carrier report
  • customs report, where applicable
  • signed delivery record, where applicable

Claims can only be handled according to the applicable carrier, insurance and transaction terms.

26. Handover protocol

For physical handover, buyer-arranged collection or representative collection, a written handover protocol may be required.

The handover protocol may confirm:

  • buyer details
  • representative details
  • lot identification
  • weight
  • packaging condition
  • visible condition
  • payment status
  • invoice reference
  • pickup date and location
  • transport responsibility
  • signatures of the relevant parties

A signed handover protocol does not replace export documentation where export documentation is legally or commercially required.

27. Lot acceptance

Raw amber is natural material. Color, transparency, rind, internal structure, inclusions, visible cracks or fissures where present, and cutting potential may vary from piece to piece.

Before purchase, qualified buyers may review photos, videos, weights, dimensions and visible material characteristics of the relevant lot.

By accepting a lot, the buyer confirms that the purchase is made based on professional evaluation, visible lot information and agreed commercial documents.

Studio Amber s.r.o. does not guarantee cutting yield, usable bead yield, the number of finished beads obtainable from any individual stone, polishing outcome, processing results, resale value or any commercial value after processing.

28. Returns and complaints

Commercial raw amber lots are normally not sold on a consumer-style return basis.

Return conditions, if any, must be agreed in writing before purchase.

Material that has been cut, polished, processed, modified, altered, mixed with other material, transferred onward or resold cannot be returned unless mandatory law requires otherwise or unless expressly agreed in writing.

Complaints must be submitted in writing without undue delay after receipt of the material and must include clear evidence, photos, videos and transaction reference.

29. No supplier disclosure

Upstream supplier identities, source relationships and internal sourcing arrangements are not disclosed publicly.

Relevant commercial documentation may be provided to qualified buyers where commercially appropriate and legally possible.

We protect commercially sensitive supplier relationships and procurement information.

30. Misuse of documents, photos and videos

Buyers, brokers, intermediaries and third parties may not use our photos, videos, lot information, company details, invoices, offers, certificates, correspondence or website materials to create false offers, misrepresent stock ownership, advertise unrelated material, impersonate Studio Amber s.r.o. or claim unauthorized commercial representation.

Any such misuse may result in refusal of the transaction and may be pursued legally.

31. Record keeping

For contractual, accounting, tax, banking, compliance and fraud-prevention purposes, we retain appropriate transaction and Reserve Allocation records.

These may include buyer communications, authorised email addresses, agreements, offers, invoices, payment and refund references, originating-account details, balance statements, allocation records, beneficial-owner and source-of-funds documentation, lot information, inspection and handover records, shipment and export documents, compliance notes and dispute records.

Records are retained for the applicable statutory period and, where necessary, for the establishment, exercise or defence of legal claims. Personal data is processed according to our Privacy Policy.

32. Right to refuse transactions

Studio Amber s.r.o. reserves the right to refuse any inquiry, negotiation, reservation, inspection, shipment, handover or transaction where the buyer, payment source, shipment destination, documentation, compliance status or commercial intent cannot be reasonably verified.

This policy protects serious buyers, our company and the lawful commercial handling of natural amber.

33. Practical transaction rule

For serious commercial buyers, the standard rule is simple:

Inspection is possible.
Documentation is required.
Payment must be credited.
Export or shipment must be documented.
Material is released only after the agreed commercial and compliance conditions are fulfilled.

34. Contact

For payment, compliance or transaction questions, please contact:

Studio Amber s.r.o.
Email: info@raw-amber.com

For commercial lot inquiries, please contact:

trade@raw-amber.com

Before contacting us by email, please review our FAQ. If you cannot find the answer you need, or if you require further clarification, please send us an email. We will be happy to answer your questions.