Terms of Service
Last updated: 8 June 2026
These Terms govern the use of Raw-Amber.com and the commercial interaction with Studio Amber s.r.o. The website is a B2B presentation and contact channel, not an automated public online shop.
1. Website operator
This website is operated by:
Studio Amber s.r.o.
Sokolovská 231/35, Karlín
186 00 Praha 8
Prague
Czech Republic
Email: info@raw-amber.com
Company ID: 01500368
VAT ID: CZ01500368
EUID: CZVROR.01500368
2. Purpose of this website
Raw-Amber.com is a professional B2B presentation and contact website for selected large natural raw amber intended for professional buyers, misbaha producers, amber workshops, gemstone traders, wholesalers and long-term purchasing partners.
This website is not a public online shop and does not operate an automated checkout system.
3. B2B focus
This website is intended primarily for professional and commercial buyers.
We work mainly with:
- misbaha producers
- tasbih producers
- amber workshops
- gemstone traders
- wholesalers
- commercial purchasing partners
- long-term supply partners
Private inquiries may be reviewed at the discretion of Studio Amber s.r.o., but this website is not intended as a public consumer retail shop.
4. No binding public offer
All information on this website is provided for general B2B presentation purposes only.
Product descriptions, images, videos, weights, dimensions, availability statements, monthly supply indications, geological references, quality descriptions and commercial references are non-binding unless confirmed in writing by Studio Amber s.r.o. through an individual commercial offer, proforma invoice or contract.
No order, reservation or purchase agreement is created automatically by viewing this website, sending an email, using WhatsApp, requesting information or reviewing available material.
5. Individual commercial confirmation required
Any commercial transaction requires individual written confirmation.
A binding transaction may only arise through a written commercial offer, proforma invoice, invoice, contract or other written confirmation issued or accepted by Studio Amber s.r.o.
Availability of material is always subject to current stock, lot selection, buyer qualification, payment confirmation, export feasibility, customs requirements and compliance review.
6. Product information
The material presented through this website consists of selected large natural raw amber stones.
Amber is a natural material. Each piece may vary in:
- size
- weight
- color
- transparency
- rind
- internal structure
- inclusions
- cracks
- surface condition
- cutting potential
- processing suitability
Photos, videos, weights, dimensions and visible material characteristics may be provided to qualified buyers before commercial confirmation.
7. Baltic-type amber wording
Where applicable, the website may refer to Western Ukrainian Baltic-type succinite amber or comparable geological characteristics.
Such wording is used to describe the geological and material context of the offered amber. It does not mean that every lot is Kaliningrad amber, Polish amber or Baltic Sea coastal amber unless this is expressly documented for the specific lot.
Scientific references, lot information and commercial documentation may be provided to qualified buyers where appropriate.
8. Suitability for misbaha production
The material is selected with professional misbaha and tasbih production in mind.
Potential applications may include:
- beads
- imams
- separators
- custom components
- high-value amber parts for professional processing
The final decision on suitability remains the responsibility of the buyer or the buyer’s appointed specialist.
9. No cutting yield guarantee
Studio Amber s.r.o. does not guarantee cutting yield, bead output, polishing result, processing success or post-processing value.
Cutting yield depends on the buyer’s cutting method, workshop experience, selected bead size, internal structure of the material and individual production decisions.
Processed, cut, polished, modified or altered material cannot be returned unless mandatory law requires otherwise or unless otherwise agreed in writing before purchase.
10. Lot review
Qualified buyers may request available lot details, photos, videos, weights, dimensions and commercial information.
Studio Amber s.r.o. may decline to provide detailed lot access to unqualified, unserious, unclear or commercially unsuitable inquiries.
11. Inspection
Personal inspection may be arranged by prior appointment in Leipzig, Germany, or Prague, Czech Republic, where commercially appropriate.
Inspection may also be carried out through an appointed representative of the buyer, subject to prior agreement.
Inspection meetings are reserved for serious professional buyers and may require buyer qualification, proof of funds, bank reference or other acceptable commercial verification.
12. Buyer qualification
Studio Amber s.r.o. reserves the right to request reasonable buyer qualification before providing detailed access to selected lots, arranging inspection meetings, reserving material or entering into commercial negotiations.
Buyer qualification may include:
- company identity
- buyer role
- country and destination
- intended purchase volume
- proof of funds
- bank reference
- payment capability
- compliance information
- other reasonable commercial verification
Studio Amber s.r.o. may refuse or stop communication where buyer identity, payment capability, destination, compliance status or commercial intent cannot be reasonably verified.
13. Reservations
Material is not reserved indefinitely.
A reservation is valid only if expressly confirmed in writing by Studio Amber s.r.o.
Reservations may require deposit, full payment or another agreed secured payment arrangement.
Studio Amber s.r.o. may release reserved material if the buyer does not meet the agreed payment or confirmation deadline.
14. Pricing
Prices are not fixed publicly on this website.
Pricing depends on:
- current lot
- size
- weight
- quality
- natural structure
- visible condition
- selection
- quantity
- destination
- payment structure
- shipment method
- commercial terms
Any price indication is non-binding unless confirmed in a written commercial offer, proforma invoice or contract.
15. Payment
Material is not shipped before the agreed payment terms are fulfilled.
Studio Amber s.r.o. does not offer informal “pay later” arrangements, undocumented transactions, credit sales or consignment arrangements for new buyers.
For larger transactions, secured payment structures may be discussed individually. Any such arrangement must be confirmed in writing before reservation or shipment.
16. No consignment
Studio Amber s.r.o. does not provide material on consignment unless expressly agreed in a separate written contract.
No buyer, trader, broker or intermediary may claim material without agreed payment, deposit or secured commercial arrangement.
17. Official invoice and documentation
Commercial transactions are handled with official invoice and transaction documentation.
Typical documents may include:
- commercial offer
- proforma invoice
- final invoice
- packing list
- lot information
- shipping documents
- export or customs documents where applicable
Additional documents depend on transaction structure, destination, shipment method and legal requirements.
18. Shipment location
All shipments are handled from the European Union only.
Depending on the transaction, material is shipped either from the Czech Republic or from Germany.
The exact shipping point is confirmed in the commercial offer.
19. Shipping and customs
Shipment method, insurance, carrier, freight forwarder and delivery terms are agreed individually.
Unless otherwise agreed in writing, the buyer is responsible for:
- local import duties
- taxes
- customs clearance
- local import requirements
- destination-country permits, if required
- local legal compliance
The buyer is responsible for checking whether amber can be legally imported into the destination country under local law.
20. Buyer-arranged freight
The buyer may request to arrange its own courier, freight forwarder or representative.
Such arrangement must be approved by Studio Amber s.r.o. in advance and must comply with payment, documentation, export, customs and compliance requirements.
21. Risk, title and delivery terms
Risk, title transfer and delivery responsibility are determined by the written commercial agreement, invoice, proforma invoice, contract or agreed Incoterms, where applicable.
If no specific terms are agreed, risk and responsibility are handled according to the written transaction documents and applicable law.
22. Sanctions and restricted transactions
Studio Amber s.r.o. does not sell or ship to sanctioned parties, restricted destinations or buyers who cannot pass basic commercial and compliance review.
Studio Amber s.r.o. reserves the right to refuse inquiries, suspend negotiations, cancel reservations or decline transactions where buyer identity, payment source, destination, sanctions status, customs feasibility or commercial intent cannot be reasonably verified.
23. Upstream supplier information
Upstream supplier identities and source relationships are not disclosed publicly.
Relevant commercial documentation may be provided to qualified buyers where commercially appropriate and legally possible.
Studio Amber s.r.o. protects commercially sensitive supplier relationships, sourcing arrangements and internal procurement information.
24. Returns and complaints
Raw amber is natural material and commercial lots are normally not sold on a consumer-style return basis.
Return conditions, if any, must be agreed in writing before purchase.
Material that has been cut, polished, processed, modified, altered or transferred onward cannot be returned unless mandatory law requires otherwise or unless expressly agreed in writing.
Complaints must be made in writing without undue delay after receipt of the material and must include clear evidence, photos, videos and transaction reference.
25. No guarantee of resale value
Studio Amber s.r.o. does not guarantee resale price, market value, profit margin, processing yield, customer demand or commercial success after purchase.
Buyers purchase raw natural amber based on their own professional evaluation and commercial judgment.
26. Intellectual property
All images, videos, logos, graphics, texts and other website materials published on Raw-Amber.com are protected by copyright and other applicable intellectual property rights unless otherwise stated.
Use, copying, downloading, reproduction, modification, publication, commercial reuse or redistribution of website materials is not permitted without prior written consent.
Buyers may not use website images, videos or texts to advertise unrelated material, misrepresent stock ownership or create false commercial offers.
27. Prohibited conduct
Users of this website and potential buyers must not:
- misuse website materials
- copy images or videos without permission
- impersonate Studio Amber s.r.o.
- present our material as their own without authorization
- submit fraudulent inquiries
- request undocumented transactions
- request shipment before payment
- use false identity or false company information
- attempt to bypass sanctions, customs or compliance checks
- use our website or materials for misleading offers
28. External links
This website may contain references or links to external third-party websites.
Studio Amber s.r.o. has no control over external websites and accepts no responsibility for their content, accuracy, availability, legality or data protection practices.
29. Website availability
Studio Amber s.r.o. makes reasonable efforts to keep the website available and accurate.
However, we do not guarantee uninterrupted website access, error-free operation or permanent availability of all website content.
We may update, remove, replace or modify website content at any time.
30. Liability limitation
To the maximum extent permitted by applicable law, Studio Amber s.r.o. is not liable for indirect losses, loss of profit, loss of expected yield, loss of resale value, loss of business opportunity or consequences arising from buyer processing decisions.
Nothing in these Terms limits liability where limitation is not permitted by mandatory law.
31. Privacy
Personal data is processed according to our Privacy Policy.
We do not sell, rent or trade personal data to third parties.
This website is operated without analytics, advertising cookies, external tracking scripts or third-party marketing technologies.
32. Consumer dispute resolution
This website is not a public consumer online shop and does not operate automated online sales or checkout transactions.
Studio Amber s.r.o. is neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board, unless legally required in an individual case.
The former obligation to link to the EU Online Dispute Resolution platform ceased as of 20 July 2025.
33. Governing law and jurisdiction
Unless mandatory law provides otherwise, these Terms and any B2B commercial relationship with Studio Amber s.r.o. are governed by the laws of the Czech Republic.
For B2B disputes, the courts competent for the registered seat of Studio Amber s.r.o. shall have jurisdiction, unless mandatory law provides otherwise.
34. Changes to these Terms
Studio Amber s.r.o. may update these Terms of Service where necessary due to legal, technical or commercial changes.
The current version is published on this website.
35. Contact
For legal and commercial inquiries, please contact:
Studio Amber s.r.o.
Email: info@raw-amber.com or trade@raw-amber.com
Before contacting us by email, please review our FAQ. If you cannot find the answer you need, or if you require further clarification, please send us an email. We will be happy to answer your questions.
For legal and commercial inquiries, please contact info@raw-amber.com. For purchase-related lot inquiries, please review the FAQ first where appropriate.